FAQs

1. Do you follow nationally recognised standards?

Bliss Services Group commits to follow the national recognised cleaning standards;
AS/NZS ISO9001:2000 – Quality Management Systems
AS/NZS ISO14001:2004 – Environmental Management Systems
AS/NZS 4801:2001 – Occupational Health & Safety Management Systems

2. Do you have Health and Safety Management, Quality Management, Environmental Management, OH&S and Equal Opportunity policies?

Yes all our policies can be reviewed

3. Do you have a reporting system?

Yes we have a reporting system in place and the client receives a copy after each KPI assessment
We use a picture assessment and make a quality report of each area.

4. Do you offer a free no-obligation onsite inspection/quote service?

All our quotes are free and there is no obligation.
Just give us a call or email and one of our consultants will contact you.

5. What other benefits do Bliss Services Group offer?

• 24 hour help-desk to assist with emergencies and non-urgent repairs
• Personal approach
• We can take care of all your needs, from cleaning to consumables
• Regular reporting and unlike other companies, you will always deal with the same people
• Clear invoicing.
• No long contracts, you can terminate the contract any time, however, we are very confident that you will find our service the best you can find and at the best value.

6. How do I contact Bliss Services Group?

Our contact details page outlines all you need to know to contact us or call 03 85622242